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Framemaker 2017 continuously crashes

Community Beginner ,
Dec 30, 2017

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When I try to package my book, FM2017 would just stop working. A dialog is displayed to close the program.

Situation occurs as follows:

My book consists of multiple standalone books (which are treated as chapters), of which I choose which books to exclude or include in my new book.

If I choose to package my book, with 3 standalone books, the packaging process is successful.

However, if I choose to package with 4 books or more, Framemaker would just stop working.

Please help as this is very frustrating.

Stephen

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Framemaker 2017 continuously crashes

Community Beginner ,
Dec 30, 2017

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When I try to package my book, FM2017 would just stop working. A dialog is displayed to close the program.

Situation occurs as follows:

My book consists of multiple standalone books (which are treated as chapters), of which I choose which books to exclude or include in my new book.

If I choose to package my book, with 3 standalone books, the packaging process is successful.

However, if I choose to package with 4 books or more, Framemaker would just stop working.

Please help as this is very frustrating.

Stephen

Views

217

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 30, 2017 0
Adobe Community Professional ,
Jan 02, 2018

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Are you all patched up? Have you tried creating a sample set of new docs to test with? If it still breaks, then you know that you've uncovered a bug and it's not your docs. Support for that "master book of books" concept has been a bit shaky over the years.

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Jan 02, 2018 0
Adobe Community Professional ,
Jan 02, 2018

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This could be a memory problem as well.

However, if you can reproduce the issue with a few lightweight test files, you should report at adobe.com/go/wish.

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Jan 02, 2018 0