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Framemaker 2017 crashing/ no Book Error Log

Community Beginner ,
Mar 20, 2017

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I have Framemaker 2017 installed on my work machine (Windows 7) and a home machine (Windows 10).   When I work on the home machine, the program crashes consistently when I try to update book files (LOP/TOC). 

From some trial and error, I've noticed that the Book Error Log does not appear on the Windows 10 machine, and the crashes are triggered by small items that would normally just appear on the log (i.e. numbering or color consistency errors).

I've tried reinstalling with no change.  Has anyone else had this problem?  Is there a setting that would cause the book error log to appear/disappear?

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Framemaker 2017 crashing/ no Book Error Log

Community Beginner ,
Mar 20, 2017

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I have Framemaker 2017 installed on my work machine (Windows 7) and a home machine (Windows 10).   When I work on the home machine, the program crashes consistently when I try to update book files (LOP/TOC). 

From some trial and error, I've noticed that the Book Error Log does not appear on the Windows 10 machine, and the crashes are triggered by small items that would normally just appear on the log (i.e. numbering or color consistency errors).

I've tried reinstalling with no change.  Has anyone else had this problem?  Is there a setting that would cause the book error log to appear/disappear?

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Mar 20, 2017 0
Adobe Employee ,
Mar 20, 2017

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Hi There,

I have sent you a private message. Kindly provide the requested details so that we can connect and assist you with FM 2017 crash issue.

Regards,

Ajit

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Mar 20, 2017 0
New Here ,
Apr 23, 2017

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Hello AJIT_M, I'm dealing with the some problem!!

Can you help me too?

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Apr 23, 2017 0
New Here ,
May 31, 2017

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We are having issues regenerating books as well. We recently upgraded from FM12 to 2017. We've narrowed the issue down to one file but not sure what's special about it. Any help would be appreciated as this is causing a major slow down in our work process.

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May 31, 2017 0
Adobe Community Professional ,
May 31, 2017

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Have you tried MIF-washing it?

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May 31, 2017 0
Adobe Employee ,
May 31, 2017

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Hi,

Is it possible for you to share the file, where you have narrowed down the issue.

You can mail me the file at ksaini@adobe.com.

Regards

Kunal

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May 31, 2017 0
Community Beginner ,
Jul 15, 2017

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Hi,

Is there an explanation or a resolution for this issue? I am also getting a crash when I try to update a book using the FDK function F_ApiUpdateBook() and I would like to know how to fix it.

Also, it looks like error messages about inconsistent settings in a book are sometimes written to the book error log and sometimes to the Console window. What are the circumstances for deciding where to write the messages?

Windows 10, FM12 and FM 2017.

Thanks,

--tassos

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Jul 15, 2017 0