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FrameMaker 2017 Structured is slow to start

New Here ,
Jan 08, 2019

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When FrameMaker 2017 is in structured mode it takes about 2 minutes to startup. There is a grey screen with the built-in hourglass pointer. In non-structured mode, the loading time is around 10-15 seconds (FrameMaker 2015 did not do this). Has anybody experienced this? How would I go about troubleshooting it?

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FrameMaker 2017 Structured is slow to start

New Here ,
Jan 08, 2019

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When FrameMaker 2017 is in structured mode it takes about 2 minutes to startup. There is a grey screen with the built-in hourglass pointer. In non-structured mode, the loading time is around 10-15 seconds (FrameMaker 2015 did not do this). Has anybody experienced this? How would I go about troubleshooting it?

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Structured

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112

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Jan 08, 2019 0
Mentor ,
Jan 08, 2019

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Hi c88657860, I've used structured FM for a long long time and have never seen this. But I skipped over FM2017. Is this a new installation?

Russ

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Jan 08, 2019 0
New Here ,
Jan 08, 2019

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Yes, it's new.

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Jan 08, 2019 0
Mentor ,
Jan 08, 2019

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Interesting. I don't have any good ideas, then. I hear that Adobe support is free for installation issues... if all you did was install the software and it isn't working right, sounds like an installation issue to me.

Russ

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