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FrameMaker 2017: Veröffentlichen mit Responsive HTML5 funktioniert nicht mehr

Explorer ,
Sep 03, 2018

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I have the following situation: I've been publishing books in Responsive HTML5 for some time. It was working perfectly well. Now, the process hangs up in the post-processing stage. I have no idea what could have gone wrong. The only thing I have been changing is the .h file.

Please help! I will be thankful for any piece of advice.

First question: Are you patched up to Update 4 (Version info in > Help > About should show "14.0.4.511").

The only thing I have been changing is the .h file.

Maybe the "hanging" is related to that? What exactly did you change in the .h file?

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FrameMaker 2017: Veröffentlichen mit Responsive HTML5 funktioniert nicht mehr

Explorer ,
Sep 03, 2018

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I have the following situation: I've been publishing books in Responsive HTML5 for some time. It was working perfectly well. Now, the process hangs up in the post-processing stage. I have no idea what could have gone wrong. The only thing I have been changing is the .h file.

Please help! I will be thankful for any piece of advice.

First question: Are you patched up to Update 4 (Version info in > Help > About should show "14.0.4.511").

The only thing I have been changing is the .h file.

Maybe the "hanging" is related to that? What exactly did you change in the .h file?

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Sep 03, 2018 0
Contributor ,
Sep 05, 2018

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the process hangs up in the post-processing stage.

Sometimes I do have the same issue with FM 2019. Maybe we just have to wait longer.

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Sep 05, 2018 0
Adobe Employee ,
Sep 05, 2018

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First question: Are you patched up to Update 4 (Version info in > Help > About should show "14.0.4.511").

The only thing I have been changing is the .h file.

Maybe the "hanging" is related to that? What exactly did you change in the .h file?

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Sep 05, 2018 0
Explorer ,
Sep 05, 2018

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Hello Stefan,

I will have to check if I am patched. I actually updated to TS 2017 less than a month ago. So I assume to be up-to-date.

In the .h file, I've been adding contents. Before the update from an older version of FrameMaker, I used RoboHelp for the online help production. Now, it is going to be generation of HTML5 from FrameMaker directly. So, I need to change the type of my help IDs to TopicAlias. This is what I have been doing with the .h file.

Can the reason for my problem be some corrupt image or any other kind of file corruption? I have tried to produce online help of three different books. Two of them worked just well. It is only one that causes problems.

Thank you in advance,

Anna

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Sep 05, 2018 0
Explorer ,
Oct 11, 2018

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Hello Stefan,

I have updated FM auf Update 4 and it works 🙂

Thank you!!!

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Oct 11, 2018 1