Framemaker 2019 crashes when saving as PDF

New Here ,
Mar 02, 2020 Mar 02, 2020

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Framemaker 2019 crashes when a document contains TIF images with http references to the Cumulus image database (internal error 150554). It happens during the "Pages are converted" step.
The Framemaker displays the images normally.
If you use the Distiller, the PDF files are created. But then the transparency is missing in the images.
If the images are embedded locally, PDF writing works. All other file formats (PNG, PSD, EPS) also work. Does anyone have an idea?

TOPICS
Error, PDF output, Publishing

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Adobe Employee ,
Mar 02, 2020 Mar 02, 2020

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Hi @udok72262239

 

Could you please share dmp files and if possible Sample file-set with "fmerror-reports@adobe.com"

Somone from support will get back to you 

 

-Pulkit 

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New Here ,
Mar 02, 2020 Mar 02, 2020

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Hi Pulkit,

I have shared the files.

Udo

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