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FrameMaker 2019 doesn't open beyond splashscreen

New Here ,
Dec 23, 2019

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I've already installed and reinstalled my Adobe FrameMaker 2019 64-bit but still can't get it to go past the splash screen. I'm using it on a Windows 10 Enterprise 64-bit.

 

It was working fine last week, but this week when I tried to open it again, it just failed. The last time I used it was last Friday. Wondering if it got affected by a disk and browser cleanup I did. 

I also installed it via the ESD program. 

This has just been resolved. SL Cache folder was renamed to old then ran FM 2019 as administrator. Make sure you have your serial number with you because you will be prompted to input it again. 

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Error, Installation and licensing

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FrameMaker 2019 doesn't open beyond splashscreen

New Here ,
Dec 23, 2019

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I've already installed and reinstalled my Adobe FrameMaker 2019 64-bit but still can't get it to go past the splash screen. I'm using it on a Windows 10 Enterprise 64-bit.

 

It was working fine last week, but this week when I tried to open it again, it just failed. The last time I used it was last Friday. Wondering if it got affected by a disk and browser cleanup I did. 

I also installed it via the ESD program. 

This has just been resolved. SL Cache folder was renamed to old then ran FM 2019 as administrator. Make sure you have your serial number with you because you will be prompted to input it again. 

TOPICS
Error, Installation and licensing

Views

278

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 23, 2019 0
New Here ,
Dec 23, 2019

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This has just been resolved. SL Cache folder was renamed to old then ran FM 2019 as administrator. Make sure you have your serial number with you because you will be prompted to input it again. 

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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