FrameMaker 2020 with DITA output to PDF issues

[Wanda Jane]

Greetings everyone,

We're working in FrameMaker 2020, using DITA. I have distributed the settings file to all members of the team and we keep an up-to-date version in SVN. Nonetheless, when other team members attempt to produce PDF output using the setting file I distributed, they are getting different output results. For example, I have modified the ditafm-output.ini file (also distributed) to present figure titles above the figures. In the output my team mates produce, it defaults to the figure title under the image and does not number the figure.

My output works as I have designed and coded, but the rest of the team seems to be having trouble producing the same result.

Does anyone have any suggestions?

We've reloaded the settings file, updated the ini files, and updated the EDD and template files on our computers, but the problem persists.

Any pointers are welcome!

Wanda

[pulkitn · Accepted solution]

Hi Wanda,

I hope other team members are also using the same version of FrameMaker as you are using 
Output templates are embedded in sts itself, ditafm-output.ini should be updated at "%appdata%\Adobe\FrameMaker\16" on every system and similarly EDD in respective installer folder. 

After verifying the above things if you still face issues then Adobe would be happy to help you, You can mail me and we will get back to you 

-Pulkit Nagpal

punagpal@adobe.com