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FrameMaker crashes when replacing text/graphics

Explorer ,
Jul 17, 2017

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I am updating a medium-sized document. I need to correct the size of a drawing placed on a graphic. After changing about 10 instances, FrameMaker locks up. It shows garbage characters and locks. Sometimes I'm able to save my updates before I end the task, sometimes not. Due to this happening, I've frequently been saving, but saving the document does not prevent the locking.

A similar issue had been happening in Frame 2015 and the previous level. I had hoped that it had gotten fixed - but maybe it hadn't been reported?

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FrameMaker crashes when replacing text/graphics

Explorer ,
Jul 17, 2017

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I am updating a medium-sized document. I need to correct the size of a drawing placed on a graphic. After changing about 10 instances, FrameMaker locks up. It shows garbage characters and locks. Sometimes I'm able to save my updates before I end the task, sometimes not. Due to this happening, I've frequently been saving, but saving the document does not prevent the locking.

A similar issue had been happening in Frame 2015 and the previous level. I had hoped that it had gotten fixed - but maybe it hadn't been reported?

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Jul 17, 2017 0
Adobe Community Professional ,
Jul 24, 2017

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What graphic format are you placing into your doc?

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Jul 24, 2017 0
Explorer ,
Jul 24, 2017

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I have a .jpg screen capture in an anchored frame and then we draw a rounded rectangle to highlight a portion of the screen. I was trying to change the properties of that rounded rectangle on multiple images.

I found a quicker way to accomplish this by simply correcting one of the rectangles and then copying and pasting it to the other screens. It worked quicker and Frame did not crash.

I have had previous issues with Frame crashing from doing repeated search  & replace tasks.

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Jul 24, 2017 0
Adobe Community Professional ,
Jul 24, 2017

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First, I'd recommend that you use something other than JPG for screen captures. Look at solid color areas and high contrast color shifts to see where JPG compression is hurting the quality of the image, relative to PNG, or even most GIFs. File size for screen caps should be roughly the same (or at least the difference is negligible for most folks)

Interesting that you see it happen when working on rounded rectangles, and congrats on finding a workaround.

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Jul 24, 2017 1
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Explorer ,
Jul 25, 2017

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Thanks Matt. I appreciate your time and suggestions. (It's nice to see you here - I value your knowledge.)  Working with .jpgs is what I inherited (along with many other issues). I'm not in a position where I can suggest a change, so that's not a viable solution for me currently. We do use some .png files, but not many compared to the use of .jpgs.

I would like to get around using the rounded rectangle also, but that's not an option either. (big sigh, back to work :-)).

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Jul 25, 2017 0