Hello FrameMaker Forum Community,
We have recently upgraded to FrameMaker 2019 from FrameMaker 2017 and when we attempt to Publish a chapter of over 75 pages there are intermittent pages blanked out in the output file. This also occurs when we Print to PDF.
OS: Windows 10, v1809 (also occurs on v1803)
ACC: Enterprise, Full Suite
Any help you can provide we will appreciate.
Diksha posted the answer in this thread:
The issue has been identified and the fix would be available in the next patch which is due soon. For time being, there are two workarounds for this issue:
Thanks for pointing us in the right direction. It does appear to be a font issue (we are not using the Helvetica family) as when we removed all fonts the pages no longer output blank. Once we know which font, I will update this thread.
After more searching we found that it was, as you directed, a Helvetica font space that was hiding within a graphic that was not yet flattened to the document. Thank you again for the help.