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How to do I get FrameMaker 2019 to produce callouts via Acrobat?

Community Beginner ,
Jun 20, 2019

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We have upgraded from FrameMaker 11 to Framemaker 2019.

Frame, in combination with Acrobat, does not produce callouts made in FrameMaker.

Has anyone else had this problem?

How did you solve it?

Kind regards,

Fred Gerke

Adobe Community Professional
Correct answer by Barb Binder | Adobe Community Professional

Hi Fred:

I'm not having issues with the PDF output. I put one call-out in as a text frame and one in as a text line to see if that made a difference. It did not.

Screen Shot 2019-06-21 at 8.30.36 AM.png

Screen Shot 2019-06-21 at 8.28.30 AM.png

What version of FrameMaker are you on—the current one is version: 15.0.3.603—and do your call-outs move with the anchored frame?

~Barb

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How to do I get FrameMaker 2019 to produce callouts via Acrobat?

Community Beginner ,
Jun 20, 2019

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We have upgraded from FrameMaker 11 to Framemaker 2019.

Frame, in combination with Acrobat, does not produce callouts made in FrameMaker.

Has anyone else had this problem?

How did you solve it?

Kind regards,

Fred Gerke

Adobe Community Professional
Correct answer by Barb Binder | Adobe Community Professional

Hi Fred:

I'm not having issues with the PDF output. I put one call-out in as a text frame and one in as a text line to see if that made a difference. It did not.

Screen Shot 2019-06-21 at 8.30.36 AM.png

Screen Shot 2019-06-21 at 8.28.30 AM.png

What version of FrameMaker are you on—the current one is version: 15.0.3.603—and do your call-outs move with the anchored frame?

~Barb

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Jun 20, 2019 0
Adobe Community Professional ,
Jun 20, 2019

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How are (were) the callouts implemented?

FM doesn't have integrated callouts (such as are routine in CAD apps), so there are lots of ways of faking it.

I use to do it by means of self-masking FrameArt, containing a text frame, where the c/o text would typically be an Xref to the item autonumber from a BOM list elsewhere in the document. The c/o # then also became automatically hypertext to the BOM. That was in FM7 or 9, and I would expect it to work identically in any later FM.

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Jun 20, 2019 0
Adobe Community Professional ,
Jun 20, 2019

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Hi Fred:

And can you define "call-out"?

This is an Acrobat text call-out box and this can only be added in Acrobat or Reader.

Screen Shot 2019-06-20 at 10.35.04 AM.png

This is a sticky note, and can be added in the FrameMaker file (any version) using the Alert hypertext command (or Alert with Title) found in the Insert > Hypertext pod.

Screen Shot 2019-06-20 at 9.49.38 AM.png

Screen Shot 2019-06-20 at 9.53.45 AM.png

~Barb

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Jun 20, 2019 0
Community Beginner ,
Jun 21, 2019

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Hi Barb,

Thank you for taking the time to help me.

  1. In our documentation, images are placed inside of Anchored Frames (of course).
  2. After an image has been "Imported by Reference" into the anchored frame, we often create a Text Frame and type some information into it to further clarify the point we want to make.
  3. We then use the line tool on the Graphics Tool bar to draw a line between the text and the item in the image.

(See the accompanying screen shot.)

FrameIssue.png

See below for the result when we save as PDF in FM 2019.

pDF WITHOUT TEXT.png

Kind regards,

Fred Gerke

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Jun 21, 2019 0
Adobe Community Professional ,
Jun 21, 2019

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Hi Fred:

I'm not having issues with the PDF output. I put one call-out in as a text frame and one in as a text line to see if that made a difference. It did not.

Screen Shot 2019-06-21 at 8.30.36 AM.png

Screen Shot 2019-06-21 at 8.28.30 AM.png

What version of FrameMaker are you on—the current one is version: 15.0.3.603—and do your call-outs move with the anchored frame?

~Barb

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Jun 21, 2019 2
Community Beginner ,
Jun 25, 2019

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Hi Barb -

Our application specialists had just installed Adobe Tech Communication Suite 2019.

Updating FrameMaker with the update feature got us back on track.

Thank you.

On to RoboHelp!

Kind regards,

Fred Gerke

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Jun 25, 2019 1
Adobe Community Professional ,
Jun 25, 2019

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Hi Fred,

That’s great news. Glad you’re back on track!

~Barb

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Jun 25, 2019 0