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How to reset a Robohelp 7 licence

Community Beginner ,
Oct 02, 2017

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Hi,

I've had Robohelp 7 installed on a virtial machine. But now we formatted the disk, so the lincence has been attached there,

I need to reset it in order to reinstall the old Robohelp 7 on a Windows 7 machine.

Thank you

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Technical Communication Suite

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How to reset a Robohelp 7 licence

Community Beginner ,
Oct 02, 2017

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Hi,

I've had Robohelp 7 installed on a virtial machine. But now we formatted the disk, so the lincence has been attached there,

I need to reset it in order to reinstall the old Robohelp 7 on a Windows 7 machine.

Thank you

TOPICS
Technical Communication Suite

Views

319

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 02, 2017 0
Adobe Community Professional ,
Oct 02, 2017

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I'm assuming you have the install files, right? If so, you should be able to install and activate on the new machine. If it won't activate, you need to contact Adobe Support and explain that you were unable to deactivate it off the old machine. That happens all the time.

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