html 5 output greater than character

Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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I am getting question marks for some characters in my HTML 5 output.  Some of the characters are ≤ and β. These characters are supported in HTML 5.  Is there there some reason that they are not converting or being represented correctly in HTML5 output?

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Adobe Community Professional ,
Jun 11, 2018 Jun 11, 2018

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What font are they in? Maybe that's the issue when converted to HTML.

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Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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They are in Times New Roman, is there a font that will work with these characters?

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Adobe Community Professional ,
Jun 11, 2018 Jun 11, 2018

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The Unicode vintage of TNR populates U+2264 and U+03B2, per the Win7 system I run.

The legacy version of it (probably pre Windows XP) probably doesn't.

Of course, with HTML, there's a dependency on the viewing system fonts, and whether the browser there checks for missing codepoints, and does silent substitutions, or just tosses ?s.

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Community Beginner ,
Jun 12, 2018 Jun 12, 2018

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I am not sure what you are trying to explain.  FrameMaker creates a Responsive HTML5 output.  It places the '?' into the html files it generates.  I don't if that clarifies anything but it does sounds like you are onto something.  Thanks.

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Adobe Community Professional ,
Jun 12, 2018 Jun 12, 2018

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Are you actually seeing the question mark characters in the raw HTML (opened in a text editor, not a browser)? If so, then that implies that FM is doing some font conversion when it creates the HTML, if not, then it means that your browser is substituting the codepoint on you.

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Community Beginner ,
Jun 12, 2018 Jun 12, 2018

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The questions marks are in the actual HTML files.  Is there something that I can do about this font conversion?

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Adobe Community Professional ,
Jun 12, 2018 Jun 12, 2018

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How are they added in the FM content to begin with? That might give a clue as to why they are being filtered out.

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Community Beginner ,
Jun 12, 2018 Jun 12, 2018

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Alt codes where used. I am not getting this problem on a different computer could it have been the fonts on that system?

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Adobe Community Professional ,
Jun 12, 2018 Jun 12, 2018

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You're not getting the issue in the output when using another machine? That definitely indicates a font issue.

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Community Beginner ,
Jun 12, 2018 Jun 12, 2018

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Should I make a new post about a font issue?  Is there something I can read or look into to try to solve this font issue?

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Adobe Community Professional ,
Jun 12, 2018 Jun 12, 2018

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What ALT codes did you use to create the symbols that are misbehaving? I can try duplicating it to see what's going on..

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Adobe Community Professional ,
Jun 11, 2018 Jun 11, 2018

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Concur with Jeff that unpopulated codepoints in the font are the most likely explanation.

Are the codes points U+2264 for the ≤ and U+03B2 for the β?

If not, then you have the [further] problem of using an overlay/codepage font. Historically, these characters were rendered by applying the "Symbol" font to code points \xa3 and \x62, but I'd expect the render-fail to show them as £ and b in that case.

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