I have just about had it. Somehow magically, now I can't convert my FM files into PDFs as I now get an error log. It happened on Friday morning. I was able to convert two files, then all of a sudden, the rest of the files I tried to convert I get this error log file instead of my pdf. Nothing happened to my computer or the software between the second and third file I tried to convert to PDF. I'm on FM 2017, and am running through VMWare on my MAC. Any help would be appreciated. I have even removed and re installed FrameMaker - no change. No more PDF files can be run from my files.
Here is the error I get:
%%[ Error: undefined; OffendingCommand: ffffffffffffffffffffffffffffffffffffffffffffffff ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
I've noticed two possible causes for this error, though in both cases "cause" might be a bit too cut and dried; let's say, two circumstances which seem to occur around the same time :-}
Sometimes running the job again is enough, other times I have to go in to the .mif file and weed out the FM8 conditions: but no guaranteed answer, it's an infuriating error, and my responses feel about as scientific as crossing your fingers for luck.
Thank you! I feel badly - it was user error totally. But I appreciate everyone's willingness to help me and the great advice!!!
I'd just like to say that I think
Error: undefined; OffendingCommand: ffffffffffffffffffffffffffffffffffffffffffffffff
is an amazing error message
Takes real skill to create a user interface like that. Well done, Adobe "FFFF!" indeed
Print to file, and open the .ps in a plaintext editor.
I'd want to see what triggered that FFFF command report. I wouldn't be surprised to see that the file was corrupt or truncated (and perhaps without any Adobe participation of consequence).
What Windows is running in the VM?
Is this just FM2017, or TCS?
What other Adobe apps/suites are installed?
How does VMware access files on the host?
WMware presumably supports a local file system (for Windows if nothing else). Can you render a PDF from a .fm file in that local FS?
Thank you so much for your reply. Actually, what happened was I needed to select RGB before saving to PDF. The tech support and I discovered I may have accidently hit the other option saving the next document and it stayed there as a default. Sorry I didn't follow up sooner, but this happened last night.
I truly appreciate your help and will keep your advice in case something else arises!
LOL!! Right? I was feeling pretty bummed and rejected!!!