I just downloaded FrameMaker 2017 Eval copy, but I cannot install it. The Akamai Download Manager Installer is stuck in the "

New Here ,
Aug 10, 2017

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I just downloaded FrameMaker 2017 Eval copy, but I cannot install it. The Akamai Download Manager Installer is stuck in the "Waiting" mode.

I am using Windows 7, 64-bit PC.

I am sure others have seen this problem. How to go past this screen and actually install the product?

Thanks

Tarlochan Nahal

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Adobe Community Professional ,
Aug 10, 2017

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Start by minimizing the open applications to see if the "OK to continue" dialog box is hiding in the back of the open windows (or on a second monitor).

~Barb

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New Here ,
Aug 10, 2017

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I did minimize my windows. There was nothing behind them prompting me to do anything.

Thanks

Tarlochan Nahal

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Adobe Community Professional ,
Aug 11, 2017

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Ok, next steps. Here is a FAQ sheet on the Akamai download manager Adobe Akamai Download Manager FAQ .

Among the options listed is bypass it and try a direct download.

~Barb

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