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I've got background color (highlight) on a sentence, but when I generate a pdf the text does display?

New Here ,
Jan 20, 2016

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I'm highlight some content inside a table, when I print just one page the text displays. However, when I pdf the entire doc, the text doesn't display. Anyone have this issue and know how to fix it?

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I've got background color (highlight) on a sentence, but when I generate a pdf the text does display?

New Here ,
Jan 20, 2016

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I'm highlight some content inside a table, when I print just one page the text displays. However, when I pdf the entire doc, the text doesn't display. Anyone have this issue and know how to fix it?

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Jan 20, 2016 0
Most Valuable Participant ,
Jan 20, 2016

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Which FM version and point release (patch level) are you using?

IIRC, there were table issues with text/shading in versions earlier than FM12.

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Jan 20, 2016 0
New Here ,
Jan 20, 2016

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I'm using FM version 13.0.1.385.

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Jan 20, 2016 0
Most Valuable Participant ,
Jan 20, 2016

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When creating the PDF, are you using the the RGB or CMYK option?

What font is being used for the text that disappears in the PDF?

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Jan 20, 2016 0
New Here ,
Jan 20, 2016

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I'm using RGB. It only happens when I use background color on content inside a table. If I do it in regular text, it works fine.

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Jan 20, 2016 0
Most Valuable Participant ,
Jan 20, 2016

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Try applying the latest patch (you're a version behind): Adobe - FrameMaker : For Windows : FrameMaker 2015 update 2 ( 2015.0.2)

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Jan 20, 2016 0
New Here ,
Jan 20, 2016

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2015.0.2 wont install, the error says: This patch is not applicable for you. Please check...

I am on subscription, so could the problem be my version should be 15.x.x, but it's 13.0.1.385?

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Jan 20, 2016 0
Adobe Employee ,
Jan 20, 2016

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The latest version is 2015.0.2 (which is internally 13.0.2.433).

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Jan 20, 2016 0
Adobe Community Professional ,
Jan 20, 2016

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Did you try the Help > Updates method or go straight to the downloads site?

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Jan 20, 2016 0
New Here ,
Jan 20, 2016

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Updates are grayed out. I tried installing the first one just hoping it would help, but it gave me the same error saying it wasn't applicable for me.

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Jan 20, 2016 0
Adobe Employee ,
Jan 20, 2016

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Hi Cathy,

It seems the updates have been disable by your administrator in your network environment. I have sent you an email how you can enable the updates for FM2015 on your machine. Please reply back to the same email if you face any issue performing the steps at your end. We will also be able to troubleshoot the PDF printing issue that you are facing at your end once FM will be updated to latest version.

Thanks,

Ashish

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Jan 20, 2016 0
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New Here ,
Jan 20, 2016

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Thanks for the help figuring this out.

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Jan 20, 2016 0