In FrameMaker 17, this is the message I'm getting when I try to save a book or document as a pdf: FrameMaker could not find Adobe PDF printer instance, which must be installed to execute Save as PDF command..... Please Help! I need this functionality for the links... I've already uninstalled/reinstalled a few times.... Thanks!
Is there an Adobe PDF "printer" listed in your list of Windows printers?
Try searching the web for
install adobe pdf printer
You'll get a few options for installing it.
I have just run into this myself. Installed a trial version of FrameMaker 19. When I try to generate PDF I get the same error.
I have no Adobe PDF printer available when I check the Windows printers. Isn't it supposed to be installed with FrameMaker?
You can contact Adobe support (firstname.lastname@example.org ) for this.
They are experts and will solve this issue quickly.
Thank you for the tip.
Adobe support sent me the link https://helpx.adobe.com/framemaker/kb/unable-install-pdf-creation-add-on.html
Apparantly I must have had some FM installation problems (VS, c-runtime etc.), so I had to replace/reinstall the distiller.msi file.
All fixed now!
Please refer to the following article and follow the steps given for FM 2017 release- https://helpx.adobe.com/framemaker/kb/unable-install-pdf-creation-add-on.html
Let me know if you face any issue in performing the steps so that we can connect and look into it.