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When open a .fm file with unstructured framemaker 2015, I keep getting an Internal error.
error message is "Internal Error 13024, 4473540, 4473834, 7600321. FrameMaker has detected a serious problem and must quit"
Can someone tell me what I need to do to correct this?
Thanks in advance
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Is this happening for any FM file, or just some specific files?
Are you up to date with all of your patches for FM2015? There have been 5 patches released to date.
Otherwise, the error message is only meaningful to the Adobe engineers. Please send the the FM generated log file via the fmerror@adobe.com address,
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Thanks for your reponse
I keep getting an Internal error for all FM file.
I have patched to version 13.0.5.547, but the error message is the same.
I will send a log file for help.