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Just trying to reinstall Framemaker 10 on a new computer, can someone help?

New Here ,
Mar 27, 2016

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I had Framemaker 10 installed on my previous computer and apart from requiring a FM10 Licensing Updater solution, had no problems with it. For several weeks, my computer was acting up so I got myself a new computer. I deactivated Framemaker 10 on the old computer and then proceeded to install it on my new computer. I kept Framemaker 9 on my old computer and brought it over to my new computer without any problems. Now it is not accepting the serial number of the Framemaker 9 application when it did before. Has anyone experienced this problem and found solutions?

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Just trying to reinstall Framemaker 10 on a new computer, can someone help?

New Here ,
Mar 27, 2016

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I had Framemaker 10 installed on my previous computer and apart from requiring a FM10 Licensing Updater solution, had no problems with it. For several weeks, my computer was acting up so I got myself a new computer. I deactivated Framemaker 10 on the old computer and then proceeded to install it on my new computer. I kept Framemaker 9 on my old computer and brought it over to my new computer without any problems. Now it is not accepting the serial number of the Framemaker 9 application when it did before. Has anyone experienced this problem and found solutions?

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Mar 27, 2016 0
AJIT_M LATEST
Adobe Employee ,
Apr 20, 2016

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Hi Jonathan,

Good to hear that your issue has been fixed. In case if you face any issue in future then please contact us at 1800-833-6687 and can also chat with an expert by clicking on the following link and we will help you out- Contact Customer Care

Regards,

Ajit

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