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Keyboard intermittently locks up in FrameMaker but still works in all other programs.

New Here ,
Jun 24, 2019

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FrameMaker 2019 / Windows 10: During an otherwise successful session of creating/editing files, all keyboard functions become inoperative. This occurs approximately once every two weeks of daily use. When it happens, the mouse and menus continue to function properly in FrameMaker. The keyboard continues to work properly in software programs other than FrameMaker. I have tried opening a different FrameMaker file, restarting FrameMaker, rebooting the computer, switching in a known good keyboard, etc. The only thing I have done that restores keyboard function is to uninstall/reinstall FrameMaker. Has anyone experienced this type of problem?

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Keyboard intermittently locks up in FrameMaker but still works in all other programs.

New Here ,
Jun 24, 2019

Copy link to clipboard

Copied

FrameMaker 2019 / Windows 10: During an otherwise successful session of creating/editing files, all keyboard functions become inoperative. This occurs approximately once every two weeks of daily use. When it happens, the mouse and menus continue to function properly in FrameMaker. The keyboard continues to work properly in software programs other than FrameMaker. I have tried opening a different FrameMaker file, restarting FrameMaker, rebooting the computer, switching in a known good keyboard, etc. The only thing I have done that restores keyboard function is to uninstall/reinstall FrameMaker. Has anyone experienced this type of problem?

TOPICS
Structured

Views

85

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 24, 2019 0

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