Mangal font reverts to Times Roman in PDF

[DottieM]

I'm on Windows 10, using Frame 2017 and Acrobat DC.

I have a Word doc that contains one line in Mangal Unicode font.

I distill it to a PDF and it looks fine.

I open the Word doc in Frame 2017. Line looks fine. I distill it to a PDF and the font reverts to boxes because the font has been substituted with Times Roman.

So I tried copying the line into Illustrator, distill it, PDF is fine.

I'm using the same Distiller options on all 3.Why is it not distilling properly from Frame?

[Matt S - Tech Comm Tools]

You probably need to deselect the Rely on System Fonts Only option.

See details at

http://www.techcommtools.com/framemaker-pdf-tips-and-tricks/

[DottieM]

Nope. Didn't work. The box was already checked during all the testing so I unchecked it on a whim and it's still reverting to TImes Roman.

[Matt S - Tech Comm Tools]

Ok, check out the other recommendations in that article...following all of them should solve your problem.

One other thought...if you are choosing a style that doesn't actually exist ("bolding" a bold font, or choosing a nonexistent version like bolded, semibold, etc.) then you might see this as well.

In some cases, other apps will attempt to "fake" the font, even though it technically doesn't exist.

[DottieM]

Thanks for all of your suggestions. What I found works was checking "Subset embedded fonts..." Yah!

However, there's a new problem. The line is in Devanagari script which takes 2, 3 or 4 Unicode characters to form 1 glyph. When I print it using RGB, everything is fine. When I print using CMYK, the unicodes seperate and the glyph is garbled.

[Stefan-Gentz]

Like Right-to-Left languages, scripts like Devanagari are not supported in CMYK PDF route in FrameMaker 2015/2017. You need to output to RGB PDF.

[DottieM]

Thank you so much. Not the answer I was looking for but it's an answer. I can stop looking now and find an alternative.