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Marker path truncating

Explorer ,
Nov 24, 2016 Nov 24, 2016

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I'm using gotolink/newlink to create custom cross-references. It's working just fine for all but two of my documents (the error message is telling me that the document doesn't exist). Upon inspection, it looks like the "gotolink..." is truncating (omitting characters from) the path. This is my best guess as to why it's not working. The path is, otherwise, precise.

Any help would be appreciated.

Thanks!

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Community Expert , Nov 25, 2016 Nov 25, 2016

I bet it's interpreting those "slash O" and "slash T" parts as commands - I think "\t" gets interpreted as a tab; not sure about the other. I think if you search the help, you might find a way to get FM to ignore them as commands in there...

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Community Expert ,
Nov 24, 2016 Nov 24, 2016

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are there any spaces in the path? Is it overly long?

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Explorer ,
Nov 24, 2016 Nov 24, 2016

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Hi Jeff,

One of them is quite long, but other isn't as long as some of the paths that are working.

Just about every path I've done has spaces, but none of the marker names have spaces.

Thanks

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Community Expert ,
Nov 25, 2016 Nov 25, 2016

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Maybe you can post screenshots of ones that work vs. the ones that don’t?

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Explorer ,
Nov 25, 2016 Nov 25, 2016

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To provide more information...

I have a set of documents. Each document's PDF will appear on its own sharepoint page. Linking one document to another is done through a hyperlink to the URL of the PDF/sharepoint page. The documents are also collected into one large PDF. Instead of using the usual cross-reference pod to link between documents in the same book file, I'm using the gotolink/newlink method so I can have custom text for the clickable text. The clickable text is duplicated and conditionalized in this manner "click hereclick here". The first is the hyperlink, the second is the cross-reference. There are dozens of these links throughout the document set. All of which are working, except the two examples below.

This is an example of one that is working as intended:

gotolink ..\05 Low Pressure Delivery Meter Sets\Inspecting Low Pressure Delivery Meter Sets.fm:InspectingLowPressureDeliveryMeterSets

Here are the two examples that are not working (bold indicates the problem area):

This one is supposed to be:

gotolink ..\05 Low Pressure Delivery Meter Sets\Operating and Maintaining Winglock Valves.fm:OperatingAndMaintainingWinglockValves

But is truncating to: (notice the missing "\O")

gotolink ..\05 Low Pressure Delivery Meter Setsperating and Maintaining Winglock Valves.fm:OperatingAndMaintainingWinglockValves

This one is supposed to be:

gotolink ..\13 Tools and Equipment\Tools and Equipment.fm:ToolsAndEquipment

But is truncating to: (notice the missing "\T")

gotolink ..\13 Tools and Equipmentools and Equipment.fm:ToolsAndEquipment

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Community Expert ,
Nov 25, 2016 Nov 25, 2016

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I bet it's interpreting those "slash O" and "slash T" parts as commands - I think "\t" gets interpreted as a tab; not sure about the other. I think if you search the help, you might find a way to get FM to ignore them as commands in there...

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Enthusiast ,
Nov 26, 2016 Nov 26, 2016

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In every marker content you need to double EVERY backslash in the path. Then it works.

This is because you can use backslash here to also use special characters (i.e. non-breaking space)

.\\05 Low Pressure Delivery Meter Sets\\Operating and Maintaining Winglock

instead of

.\05 Low Pressure Delivery Meter Sets\Operating and Maintaining Winglock

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Explorer ,
Nov 28, 2016 Nov 28, 2016

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Thanks Jeff, thanks Klaus!

That seems to have been the cause. I guess I didn't think it would take on the slash commands in the marker text field.

I'll update if anything else comes up, but it's working so far.

Much appreciated!

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Community Expert ,
Nov 28, 2016 Nov 28, 2016

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There’s all sorts of “special sauce” inside marker text ;>)

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