Copy link to clipboard
Copied
I've just installed FrameMaker 2019 (64 bit) and have open some of my older FM 2015. Everything looks good except when I publish it PDF some pages are missing and some fonts look funny. If I retype the page it seem to work. As you can except this take a long time in a 400 page book.
Any ideas????
The issue has been identified and the fix would be available in the next patch which is due soon. For time being, there are two workarounds for this issue:
Regards,
Diksha
Copy link to clipboard
Copied
Can you try installing update 1 and let us know if that resolves the issue.
thanks,
Copy link to clipboard
Copied
I had out IT department install the update and it has not fixed the issue.
I think I found the fix, when I looked at my Paragraph Designer I can see this paragraph is looking for a wide Tab space. So instead of giving me a warning it just doesn't print that area.
Can you confirm this?
Copy link to clipboard
Copied
Thanks for the confirmation. Can you share a sample fm document with this issue to me at amitosin@adobe.com so i could look into this and get back
Regards
Amitoj Singh
Copy link to clipboard
Copied
The issue has been identified and the fix would be available in the next patch which is due soon. For time being, there are two workarounds for this issue:
Regards,
Diksha
Copy link to clipboard
Copied
"Uninstall one of the PostScript base fonts," you say … what on earth have the developers been doing to break something like that?
Copy link to clipboard
Copied
For now, could you use another fornt for the apostrophe till this is fixed and given as a fix in Update 2 ? (few weeks away)
thanks
Copy link to clipboard
Copied
I will try this next week when I return.
Thank You
Eric Schaffer
Service Training Instructor
Customer Support Division - Training Department
Yanmar America Corporation
[contact info removed by moderator]
Copy link to clipboard
Copied
Hi Eric,
Have you tested this work-around and what was the result?
Best,
David
Copy link to clipboard
Copied
I removed the font and it looks like it is working.
Thank You
Eric Schaffer
Service Training Instructor
Customer Support Division - Training Department
Yanmar America Corporation
[contact info removed by moderator]
Copy link to clipboard
Copied
Thank you for the reply. We have attempted the same work-around and it looks like we are dealing with something different since our "missing pages" problem continues.
Best,
David
Copy link to clipboard
Copied
I started by changing one page at a time to see what worked. When I changed the font all pages worked.
Good luck
Thank You
Eric Schaffer
Service Training Instructor
Customer Support Division - Training Department
Yanmar America Corporation
[contact info removed by moderator]
Copy link to clipboard
Copied
Thanks again, Eric. We did as you did and found that it actually was a Helvetica font, hiding within a graphic that was not yet flattened in the document.
Best,
David