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mscvr110.dll

Community Beginner ,
Dec 26, 2016

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Last week I purchased Adobe FrameMaker 2015. The program that I downloaded worked fine. Then, I did update 5. Since then when I try to open the program I get the message "C:\WINDOWS\SYSTEM32\MSCVR110.dll is either not designed to run on Windows or it contains an error. Try installing the program and using the original installation media........" I reinstalled the original program and it worked fine. Then, I did the update. Same happened again. I have only had my Windows 10 computer for a week and it is up-to-date with the Windows program. I have already the download of the Visual C file and it did not fix the problem. It was a very expensive to personally purchase FrameMaker and I need it to work. This seems a common problem for Adobe programs - why? What else can I do to fix it?

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mscvr110.dll

Community Beginner ,
Dec 26, 2016

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Last week I purchased Adobe FrameMaker 2015. The program that I downloaded worked fine. Then, I did update 5. Since then when I try to open the program I get the message "C:\WINDOWS\SYSTEM32\MSCVR110.dll is either not designed to run on Windows or it contains an error. Try installing the program and using the original installation media........" I reinstalled the original program and it worked fine. Then, I did the update. Same happened again. I have only had my Windows 10 computer for a week and it is up-to-date with the Windows program. I have already the download of the Visual C file and it did not fix the problem. It was a very expensive to personally purchase FrameMaker and I need it to work. This seems a common problem for Adobe programs - why? What else can I do to fix it?

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137

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Dec 26, 2016 0
Community Beginner ,
Dec 26, 2016

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It has been fixed. I contacted Adobe chat. The tech uninstalled the program. Downloaded a new version of the original (13.0.0.113). Installed it - the program worked. He then downloaded the update (13.0.5.547) and installed it. It did not work. He then deleted some of the Microsoft Visual C++ programs 2005, 2008, 2010, 2010, 2012. Then, reinstalled them from the Payloads folder in the original program download (113). It worked fine. My question is - when did the Microsoft Visual C++ programs develop a problem. The installation of 113 did not do it. However, the installation of 5.547 seemingly corrupted the file. Oh well, now it works.

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