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need to deactivate framemaker 10 installed on a broken computer

New Here ,
Nov 22, 2015

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i have a new computer and need to install/use framemaker 10. the original is installed on two computer, one of which is no longer functional. how can i deactivate that copy of framemaker so i can install on my new computer?

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need to deactivate framemaker 10 installed on a broken computer

New Here ,
Nov 22, 2015

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i have a new computer and need to install/use framemaker 10. the original is installed on two computer, one of which is no longer functional. how can i deactivate that copy of framemaker so i can install on my new computer?

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Nov 22, 2015 0
Most Valuable Participant ,
Nov 22, 2015

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You will need to contact customer support to de-activate the version on the non-functional computer. You might need to have your serial number handy.

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Nov 22, 2015 0