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Now a font cannot be applied

Explorer ,
May 12, 2016

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Last version of FrameMaker: 2015 (build 13.0.3.495)

OS: Windows 10 Pro (upgraded from Windows 7)

Our company uses a specific TrueType font. I never had problem to use it with all FrameMaker versions. Recently I have upgraded to Windows 10 and upgraded the Adobe Communication Suite to 2015 version with FrameMaker.

Explanation of the problem:

1. If I open a document with this font, everything is fine,

2. In this document, if I try to apply this font, the result is ? for each character,

3. If I create a new document, the result is the same: only ?,

4. On the old open document, if I copy a word with this font, everything is fine,

5. If I go to the Windows\Fonts folder, and open this font, the displayed map is perfect,

6. If I open Microsoft Word 2003, the font is perfectly applied.

Who has an idea about this problem ?

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Correct answer by Arnis_Gubins | Most Valuable Participant

I checked the PopStar font (a freebie non-commercial usage) and found that it fails numerous validity tests using Microsoft's Font Validator tool (Microsoft Typography - Microsoft Font Validator ).

I think you get what you you pay for...

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Now a font cannot be applied

Explorer ,
May 12, 2016

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Last version of FrameMaker: 2015 (build 13.0.3.495)

OS: Windows 10 Pro (upgraded from Windows 7)

Our company uses a specific TrueType font. I never had problem to use it with all FrameMaker versions. Recently I have upgraded to Windows 10 and upgraded the Adobe Communication Suite to 2015 version with FrameMaker.

Explanation of the problem:

1. If I open a document with this font, everything is fine,

2. In this document, if I try to apply this font, the result is ? for each character,

3. If I create a new document, the result is the same: only ?,

4. On the old open document, if I copy a word with this font, everything is fine,

5. If I go to the Windows\Fonts folder, and open this font, the displayed map is perfect,

6. If I open Microsoft Word 2003, the font is perfectly applied.

Who has an idea about this problem ?

Most Valuable Participant
Correct answer by Arnis_Gubins | Most Valuable Participant

I checked the PopStar font (a freebie non-commercial usage) and found that it fails numerous validity tests using Microsoft's Font Validator tool (Microsoft Typography - Microsoft Font Validator ).

I think you get what you you pay for...

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236

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May 12, 2016 0
Adobe Community Professional ,
May 12, 2016

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Is this a Unicode font or an older codepage/overlay font?

The usual suspect here is that the FM document contains the Unicode code points (above U+00FF) for what I'm guessing are non-Roman characters. The legacy font does not populate those codepoints, so you get "?". Ensuring that a Character Format is applied that invokes the legacy font should fix it if this is the problem.

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May 12, 2016 0
Explorer ,
May 13, 2016

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Hi Bob,

I use the Unicode fonts and it concerns Roman characters.

I have made screen captures of 2 charmaps: the charmap1 file shows that for example Garamont font is a Unicode font. The charmap2 shows the font which "refuses" to be apllied in a FrameMaker text (after upgarding of both TCS2015 and Windows10)

Charmap1.png

Charmap2.jpg

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May 13, 2016 0
Most Valuable Participant ,
May 13, 2016

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I checked the PopStar font (a freebie non-commercial usage) and found that it fails numerous validity tests using Microsoft's Font Validator tool (Microsoft Typography - Microsoft Font Validator ).

I think you get what you you pay for...

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May 13, 2016 0
NicPervy LATEST
Explorer ,
May 17, 2016

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Thank you Arnis, you are right ...

But, this morning, it works fine .. strange but of course I get what I pay for ..

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May 17, 2016 0