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Printing error when generating bookmarks from a framemaker book

New Here ,
Feb 19, 2016 Feb 19, 2016

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I get this error when trying to print a .pdf book with bookmarks, it prints OK if I uncheck generate acrobat data.  Any ideas what the problem might be?

[ Error: undefined; OffendingCommand: pdfmark; ErrorInfo: _objdef A106510.1 ]%% Stack: /ANN /Custom /Subtype [0 0 0] /Border [900 12969 1891 12759] /Rect {A106510.1} -dict- %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %%

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LEGEND ,
Feb 19, 2016 Feb 19, 2016

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Are there any page numbers listed in the log prior to the error? If so, look at the page following the last number.

The /ANN (Annotation) pdfmark does not have the "/Custom " as a valid /Subtype pair. Are you using Microtype's TimeSavers with FM or manually adding a postscript text frame?

Which version of FM and are you creating the PDF by printing to postscript & distilling or using the SaveAsPDF option?

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New Here ,
Feb 19, 2016 Feb 19, 2016

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using Frame 11, printing by file - print book, not printing to post script

(all previous pages)

%%[Page: 80]%%

%%[Page: 81]%%

%%[Page: 82]%%

%%[Page: 83]%%

%%[Page: 84]%%

%%[Page: 85]%%

%%[Page: 86]%%

%%[Page: 87]%%

%%[Page: 88]%%

%%[ Error: undefined; OffendingCommand: pdfmark; ErrorInfo: _objdef A106513.1 ]%%

Stack:

/ANN

/Custom

/Subtype

[0 0 0]

/Border

[900 12969 1891 12759]

/Rect

{A106513.1}

/_objdef

-dict-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

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LEGEND ,
Feb 19, 2016 Feb 19, 2016

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The problematic object is on the 89th page of your output. From the Border dimensions, this item (with (0,0) in the lower left corner) sits in the upper right quadrant of your page (and it seems to be either an oversized page or the object is placed off the page - the units are typically in points, so you need to divide by 72 to get the dimensions in inches, i.e. from (12.5, 180.125) to (26.26, 177.21) inches).

You should be using the SaveAsPDF route to create the output.

Are you all patched up in your version FM11 (there were two patches for this version)?

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New Here ,
Feb 19, 2016 Feb 19, 2016

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OK thank you very much I will fix it on Monday

my FM 11 has been updated with the patches

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New Here ,
Feb 22, 2016 Feb 22, 2016

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new error

%%[ Error: undefined; OffendingCommand: pdfmark; ErrorInfo: _objdef A106510.1 ]%%

Stack:
/ANN
/Custom
/Subtype
[0 0 0]
/Border
[54 14 113 26]
/Rect
{A106510.1}
/_objdef
-dict-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

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LEGEND ,
Feb 22, 2016 Feb 22, 2016

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Look for something in the lower-left corner of the page following the last page listed in the PDF log.

What are your PDF settings? Are generating a tagged PDF? Do you have the "Create Named Destinations..." option enabled for your Links?

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New Here ,
Feb 22, 2016 Feb 22, 2016

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thanks

Our IT tried to help, we were able to isolate two files and removed them from the book and the document published with bookmarks

still trying to figure it out

not generating tagged pdf or anything out of the ordinary

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