I attempted to open Pro and it tells me I have a problem. Pro tells me I need to uninstall and reinstall Pro, or get a hold of IT department, or customer service. The first time we installed Pro the IT department had to install the program so I don't know what the problem is now.
Pro what? Which application are you referring to: Acrobat Pro, Premier Pro, Adobe Media Server Professional?
Have you done a re-install as suggested? If so and it still doesn't work, then you will need to contact customer support.
I uninstalled and reinstalled Acrobat Pro. I tried to activate Acrobat Pro and It needs an older serial number. I put in the older serial number, but the message states that it isn't the right one. I only have two product serial numbers, and either one works. So now what do I do?