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Problem Updating FM 2019

New Here ,
Feb 04, 2019

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Hi,

Today, I installed FM 2019 Release Version: 15.0.0.393 32 Bit.

(I was working with FM 11, and after going to Windows 10, I encountered the no-PDF/crash problem, and ended up using the CMYK workaround.)

I saw that the PDF output from my new FM 2019 is CMYK(!), but I want RGB -- and FM crashed after generating the PDF, just like with my FM 11.

I read that the October 2018 FM update enables RGB, so I tried updating (Help > Updates). I got an Update Conflict, but I did not see the processes mentioned. I then got an a Error Code 87, which goes away only after I reboot.

Any suggestions?

Thanks

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Problem Updating FM 2019

New Here ,
Feb 04, 2019

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Hi,

Today, I installed FM 2019 Release Version: 15.0.0.393 32 Bit.

(I was working with FM 11, and after going to Windows 10, I encountered the no-PDF/crash problem, and ended up using the CMYK workaround.)

I saw that the PDF output from my new FM 2019 is CMYK(!), but I want RGB -- and FM crashed after generating the PDF, just like with my FM 11.

I read that the October 2018 FM update enables RGB, so I tried updating (Help > Updates). I got an Update Conflict, but I did not see the processes mentioned. I then got an a Error Code 87, which goes away only after I reboot.

Any suggestions?

Thanks

Views

65

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Feb 04, 2019 0
Adobe Community Professional ,
Feb 04, 2019

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The main fix is getting the update from Microsoft for the Win10 bug, but you can always go direct to the patch page via Adobe software and product updates if Help > Updates isn't working for you.

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