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Problems installing Framemaker 12

New Here ,
Oct 11, 2017

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I'm trying to install FrameMaker 12.

I downloaded the following files from Adobe URL:

     - Adobe_Framemaker_2017_English_Windows-AkamaiDLM.exe

     - Framemaker_12_LREFDJ.7z

     - Framemaker_12_LREFDJ.exe

I activated the 1st file and then the 3rd file.

I selected the free trial option and the installation was not able to complete.

I got the following message:

     "Some items for the following product(s) could not be installed successfully" and then the "FrameMaker symbol"

Selecting the "error summary" file option I got the following description:

Exit Code: 6

Please see specific errors below for troubleshooting. For example,  ERROR: DF022, DW030 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 7 error(s)

----------- Payload: Adobe FrameMaker 12_12.0.3_AdobeFrameMaker12_LI 12.0.3.0 {344196EC-0195-4C96-82DD-3DAA67690BB5} -----------

ERROR: DF022: New file checksum "90ecbc09487009b1039fcac2d6d10502" does not match the expected value "336001b0dba6686b285f9adb0a7c9307"(Seq 318)

ERROR: DF022: New file checksum "90ecbc09487009b1039fcac2d6d10502" does not match the expected value "169f9d3a3889fc8e594aac9b7f532e3d"(Seq 506)

ERROR: DF022: New file checksum "90ecbc09487009b1039fcac2d6d10502" does not match the expected value "96ebe30d690e4cdec54fa33b32269a76"(Seq 538)

----------- Payload: Adobe FrameMaker 12_AdobeFrameMaker12_en_US 12.0.0.0 {51A1DEF9-6F08-4B65-824E-1AB8DF58908C} -----------

ERROR: {9758D22F-F2F7-4FF0-9364-D25B351B1320} is already installed.

ERROR: Adobe FrameMaker 12_AdobeFrameMaker12_en_GB is already installed.

ERROR: FrameMaker Language-pack cannot be installed in more than one language

ERROR: DW030: Custom Action for payload Adobe FrameMaker 12_AdobeFrameMaker12_en_US 12.0.0.0 {51A1DEF9-6F08-4B65-824E-1AB8DF58908C} returned error. Failing this payload.

-------------------------------------------------------------------------------------

thanks, Amir

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Problems installing Framemaker 12

New Here ,
Oct 11, 2017

Copy link to clipboard

Copied

I'm trying to install FrameMaker 12.

I downloaded the following files from Adobe URL:

     - Adobe_Framemaker_2017_English_Windows-AkamaiDLM.exe

     - Framemaker_12_LREFDJ.7z

     - Framemaker_12_LREFDJ.exe

I activated the 1st file and then the 3rd file.

I selected the free trial option and the installation was not able to complete.

I got the following message:

     "Some items for the following product(s) could not be installed successfully" and then the "FrameMaker symbol"

Selecting the "error summary" file option I got the following description:

Exit Code: 6

Please see specific errors below for troubleshooting. For example,  ERROR: DF022, DW030 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 7 error(s)

----------- Payload: Adobe FrameMaker 12_12.0.3_AdobeFrameMaker12_LI 12.0.3.0 {344196EC-0195-4C96-82DD-3DAA67690BB5} -----------

ERROR: DF022: New file checksum "90ecbc09487009b1039fcac2d6d10502" does not match the expected value "336001b0dba6686b285f9adb0a7c9307"(Seq 318)

ERROR: DF022: New file checksum "90ecbc09487009b1039fcac2d6d10502" does not match the expected value "169f9d3a3889fc8e594aac9b7f532e3d"(Seq 506)

ERROR: DF022: New file checksum "90ecbc09487009b1039fcac2d6d10502" does not match the expected value "96ebe30d690e4cdec54fa33b32269a76"(Seq 538)

----------- Payload: Adobe FrameMaker 12_AdobeFrameMaker12_en_US 12.0.0.0 {51A1DEF9-6F08-4B65-824E-1AB8DF58908C} -----------

ERROR: {9758D22F-F2F7-4FF0-9364-D25B351B1320} is already installed.

ERROR: Adobe FrameMaker 12_AdobeFrameMaker12_en_GB is already installed.

ERROR: FrameMaker Language-pack cannot be installed in more than one language

ERROR: DW030: Custom Action for payload Adobe FrameMaker 12_AdobeFrameMaker12_en_US 12.0.0.0 {51A1DEF9-6F08-4B65-824E-1AB8DF58908C} returned error. Failing this payload.

-------------------------------------------------------------------------------------

thanks, Amir

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Oct 11, 2017 0
Adobe Community Professional ,
Oct 13, 2017

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Contact Adobe Support - install issues are usually a free call.    

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Oct 13, 2017 1