Refund Adobe FrameMaker (Edited for brevity)

New Here ,
Jan 31, 2018 Jan 31, 2018

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I need to make a refund of a purchase that does not work for me but the page indicates that your chat service is out of service and the phone number you give does not work, how can you make the return?

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Adobe Community Professional ,
Jan 31, 2018 Jan 31, 2018

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Try tcssup@adobe.com - this is a user-to-user forum ;>)

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Adobe Community Professional ,
Jan 31, 2018 Jan 31, 2018

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Screenshot 2018-01-31 09.32.18.png

That link on the FrameMaker FAQ page takes you here: Return, cancel, or exchange an Adobe order .

~Barb

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New Here ,
Jan 31, 2018 Jan 31, 2018

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Hello, I already managed to find a phone number that worked, changing the region

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Adobe Employee ,
Jan 31, 2018 Jan 31, 2018

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Hi There,

I have sent you a private message. Please let me know if we can connect and look into the issue.

Regards,

Ajit

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