Previously, I had TCS5 on Windows7 64-bit and I had no problems to produce an on-line help by importing a FM book to RH.
Now, I have TCS2015 on Windows10 64-bit and RH2015 crashes each time I try the following procedure.
1. Once RH2015 is launched everything works fine,
2. As soon as I import a project by defining the FM book to import, FM2015 starts and immediately a window displays a crash notification message (see the figure below).
NB: FM2015 is the last build: 22.214.171.1242
Is it a known problem ?
What happens if you launch FM first - just leave it at the splash screen, then fire up RH and try your import? Do you still get the same message?
Yes, if I launch first FM2015, then starts RH2015, it works!
Thanks very much!
Ok, good – that’s sort of “standard operating procedure” – letting RH launch FM is supposed to work, but issues can arise.