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Tech Comm Suite Licensing with VMware

New Here ,
Sep 22, 2017 Sep 22, 2017

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Hello all,

I am working with VMware App Volumes and appstacks. I have Adobe Tech Comm Suite 5.0 and 2017. When creating an appstack I license the software by signing into my adobe account and inputting the serial number.

When I assign the appstack to a user, they are prompted to sign into an adobe account and input the license every time. Every time the user logs out of the machine and back in, they are assigned a different machine, so they have to put in the username and serial number every time.

Is there a way to create an installer / get around the username and license every time?

Thank you

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Technical Communication Suite

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Community Expert ,
Sep 22, 2017 Sep 22, 2017

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Contact Adobe Support - I'm not sure what you're doing doesn't violate the ToS on TCS...

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New Here ,
Sep 22, 2017 Sep 22, 2017

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It is a company volume license, I am trying to get our end users to not have to login every time and give them the serial number.

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Community Expert ,
Sep 22, 2017 Sep 22, 2017

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Even with volume licenses, the intention is to install on discrete workstations, not on servers serving up client sessions. Give them a buzz - install issues are usually a freebie call.

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