The book shows no files after saving

Community Beginner ,
Jan 08, 2018

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I created a book, added files, made corrections to them and then saved the book. Now all I see is the book on the left with no files. When I try to create a TOC it says add files. Where did the files disappear? I am using the 2015 trial version

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Community Beginner , Jan 09, 2018
bhankasj60697710 Community Beginner , Jan 09, 2018
I contacted help on Adobe Chat, they sent a file and opened a remote session. They somehow picked an internal, downloaded installer and now I have the acrobat distiller.Anyway, I deleted that damned book and created a new one, using the same process. Now the files do appear beneath. Don't know what went wrong earlier.Thanks for joining. This topic can now be closed.

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Adobe Community Professional ,
Jan 08, 2018

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Where were you saving your documents? Any source control at play here? The trial version is the "full" version - it just has an expiry to it. Make sure you've applied all patches (even if you just downloaded it fresh from the Adobe website - it's still the original release version).

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Community Beginner ,
Jan 08, 2018

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It did update after starting.

I tried exporting and it said needs distiller 5.05 and above. Chat people say FM comes with distiller. Not sure who is correct

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Community Beginner ,
Jan 08, 2018

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Now chat people have installed distiller. But the original question remains

Saving my files in documents folder

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Adobe Community Professional ,
Jan 09, 2018

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FM comes with a "headless" version of Distiller to create PDFs - your Acrobat installation can get messed up if you already have a "full" version of Acrobat Pro installed and you don't tell the FM installer to skip installing it's version of PDF Creator.

Not sure what you mean by "chat people" - is that your corporate IT? Have you verified that you can create and save files in that location?

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Community Beginner ,
Jan 09, 2018

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I contacted help on Adobe Chat, they sent a file and opened a remote session. They somehow picked an internal, downloaded installer and now I have the acrobat distiller.

Anyway, I deleted that damned book and created a new one, using the same process. Now the files do appear beneath. Don't know what went wrong earlier.

Thanks for joining. This topic can now be closed.

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