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Using FM 2019 to save as PDF a chapter from FM 2007 - why doesn't work?

Explorer ,
Nov 12, 2018

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Hi All,

I need to save a chapter as pdf. the chapter was created in FM 2007, and I have only FM 2019 available at this point.

FM 2019 starts to save the file, and at the very end doesn't complete the task. The saving progress window is still showing.

I tried saving the file to FM 2019 and then saving again - it didn't help much.

Any ideas?

Thank you,

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Using FM 2019 to save as PDF a chapter from FM 2007 - why doesn't work?

Explorer ,
Nov 12, 2018

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Hi All,

I need to save a chapter as pdf. the chapter was created in FM 2007, and I have only FM 2019 available at this point.

FM 2019 starts to save the file, and at the very end doesn't complete the task. The saving progress window is still showing.

I tried saving the file to FM 2019 and then saving again - it didn't help much.

Any ideas?

Thank you,

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Nov 12, 2018 0
Explorer ,
Nov 12, 2018

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Correction: previous version I used was 2017

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Nov 12, 2018 0
Adobe Employee ,
Nov 12, 2018

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thanks for your feedback. can you please share sample file so we can look at this issue. if you could kindly mail me the same at amisingh@adobe.com

thanks

Amitoj Singh

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Nov 12, 2018 0
Explorer ,
Nov 12, 2018

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Hi Amitoj,

Unfortunately these are company files, which I'm not allowed to send out.

Is there any other written information i can provide in order for you the have a better understanding of the problem?

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Nov 12, 2018 0
Adobe Employee ,
Nov 12, 2018

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Sure. Could you simply take a small sample and possibly change the content by doing a find and replace with XXXXXXXXXX and make sure problem is reproducible and then we could debug this at our end.

Is that something that is possible?

thanks

Amitoj Singh

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Nov 12, 2018 0
Vickis9 LATEST
Explorer ,
Nov 12, 2018

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Hi Amitoj,

I've ended up eliminating page by page and isolating the problem. I still don't know what's wrong with this page but without it all works fine.

I appreciate your reply, but I don't think I need further help.

Thank you for your time.

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Nov 12, 2018 0