Using FM 2019 to save as PDF a chapter from FM 2007 - why doesn't work?

[Vickis9]

Hi All,

I need to save a chapter as pdf. the chapter was created in FM 2007, and I have only FM 2019 available at this point.

FM 2019 starts to save the file, and at the very end doesn't complete the task. The saving progress window is still showing.

I tried saving the file to FM 2019 and then saving again - it didn't help much.

Any ideas?

Thank you,

[Vickis9]

Correction: previous version I used was 2017

[Amitoj]

thanks for your feedback. can you please share sample file so we can look at this issue. if you could kindly mail me the same at amisingh@adobe.com

thanks

Amitoj Singh

[Vickis9]

Hi Amitoj,

Unfortunately these are company files, which I'm not allowed to send out.

Is there any other written information i can provide in order for you the have a better understanding of the problem?

[Amitoj]

Sure. Could you simply take a small sample and possibly change the content by doing a find and replace with XXXXXXXXXX and make sure problem is reproducible and then we could debug this at our end.

Is that something that is possible?

thanks

Amitoj Singh

[Vickis9]

Hi Amitoj,

I've ended up eliminating page by page and isolating the problem. I still don't know what's wrong with this page but without it all works fine.

I appreciate your reply, but I don't think I need further help.

Thank you for your time.