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Weird spacing in TOC after conversion to PDF

Adobe Community Professional ,
Sep 11, 2020

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I have a chapter heading that is converting to PDF weirdly, but only for one file. The tags used for the headings are identical in both files. The tag used in the generated TOC is identical for both entries.

 

This is what it looks like in the generated TOC:

 

TOC in FrameMaker 2020.png

This is what it looks like after the PDF output is created. 

 

TOC after conversion to PDF.png

Why is the word Software so oddly spaced in both entries after conversion to PDF? It's only those two headings that convert so oddly. All the others are spaced correctly.

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Formatting and numbering, Publishing

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Weird spacing in TOC after conversion to PDF

Adobe Community Professional ,
Sep 11, 2020

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I have a chapter heading that is converting to PDF weirdly, but only for one file. The tags used for the headings are identical in both files. The tag used in the generated TOC is identical for both entries.

 

This is what it looks like in the generated TOC:

 

TOC in FrameMaker 2020.png

This is what it looks like after the PDF output is created. 

 

TOC after conversion to PDF.png

Why is the word Software so oddly spaced in both entries after conversion to PDF? It's only those two headings that convert so oddly. All the others are spaced correctly.

TOPICS
Formatting and numbering, Publishing

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177

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Sep 11, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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After a LOT of fussing, including removing the original TOC files and creating new ones, doing a MIF wash, reinstalling Acrobat, and using the Publish pod instead of Save as PDF, I finally got a version that did not have the weird spacing for the word "Software" in the TOC (and only in the TOC, and only that word, even in other titles with multiple words in them).

 

I used File > Print Book. The oldest way of creating a PDF from FrameMaker there is, and it worked. Rock-solid, reliable Print Book, how I love thee.

 

Someone remind me what the difference is between the 3 methods of generating a PDF output are, please?

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Hi Lin:

 

PDFs have evolved over the years, and unlike the CC applications, FrameMaker did not do a good job keeping up until recently.

 

  1. The Publish pod produces modern PDFs: fully compliant PDF/A1, PDF/A2, PDF/A3, PDF/X1, PDF/X2, PDF/X3, and PDF/X4, and allows you to specify your settings as you export. 
  2. Save as PDF uses the last settings specified in the Publish pod.
  3. File > Print uses the older export technology and produces PDFs that do not conform to current standards.

 

~Barb 

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Using File > Print still produces a PDF that opens in Acrobat, which is the bit I'm interested in. 

 

The only thing I use Acrobat for is creating PDFs for publication or commenting. Occassionally I use it to export graphics, add or remove pages, combine files, or compare files.

 

Have standards changed enough that I need to be worried about this? I can send the PDF out with the words messed up in the TOC if so, but it irks me no end to do so. It also puzzles me that it's only those two places this happens, and it's the same word it happens to. There's a problem somewhere, but it doesn't appear to be anything I can fix.

 

 

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Hi Lin:

 

For your stated purposes, the Print to PDF should be fine. The PDF/A formats are meant for archiving—reducing risks to the future reproducibility of the content and ensuring that the files will look the same today as in the future. The PDF/X formats are geared to facilitating graphics exchange and contain commerical printing-related requirements.

 

~Barb 

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Good to know.

 

I'd still like to know why it happened in the first place, though. It's just weird.

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 13, 2020

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Hi Lin:

 

Which job option did you select in Publish Settings?

 

~Barb

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Sep 13, 2020 0
Adobe Community Professional ,
Sep 13, 2020

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It's essentially the Standard joboptions, with a couple of tweaks on the General and Images settings (see the following screenshots).

 

We need the images to be as high resolution as possible when zoomed in, so they are no longer compressed or resampled at all after complaints that they were too grainy. We use Source Sans Pro as our font. Since that's activated through Adobe fonts it can't be embedded, so I deselect the Rely on system fonts only option, as I most definitely want the PDF created with the document fonts.

 

[Other things I did that weren't listed as part of the troubleshooting include replacing the user variable that inserted "Pulse" into the title with plain text, removing the hard space between "Pulse" and "Software", moving the Index marker that had been inserted after the word "Software" to the end of the text paragraph after it, and retyping the phrase "Pulse Software". All to no avail.]

 

I honestly don't think the settings are the issue. This same document has been created in the past, with the same font and the same settings, with no issues on the TOC.

 

print setup screenprint setup screen

joboptions-generaljoboptions-general

joboptions-imagesjoboptions-images

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Sep 13, 2020 0