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When I upgrade FM 11 to 13, do I need to leave 11 on my computer? I'm having crashing issues in 13, but when I uninstalled 11, I lost my licensing for 13.

New Here ,
Jun 07, 2016

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When I upgrade FM 11 to 13, do I need to leave 11 on my computer? I'm having crashing issues in 13, but when I uninstalled 11, I lost my licensing for 13.

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When I upgrade FM 11 to 13, do I need to leave 11 on my computer? I'm having crashing issues in 13, but when I uninstalled 11, I lost my licensing for 13.

New Here ,
Jun 07, 2016

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When I upgrade FM 11 to 13, do I need to leave 11 on my computer? I'm having crashing issues in 13, but when I uninstalled 11, I lost my licensing for 13.

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Jun 07, 2016 0
Adobe Community Professional ,
Jun 07, 2016

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Depends on what the license was for FM2015 – if it was an upgrade serial number, it may have required the prior version to remain. Leaving it shouldn’t have been an issue.

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