Why does the keyword Index search capability not work in Responsive HTML5 output with FM 14.0.3.500 upgrade?

New Here ,
Jan 11, 2018

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Ever since I upgraded FM 2017 to 14.0.3.500 in early December, 2017, the keyword Index search capability no longer works in my Responsive HTML5 output (an online Help system). If you type in the search bar of the Index, nothing happens. Previously, the Index would immediately start offering keywords starting with the string that was input. I did not change anything in my settings files. Any idea why the keyword Index search no longer works?

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1 Correct Answer

Explorer , Jan 30, 2018
hakaes35581866 Explorer , Jan 30, 2018
In the Tracker, the case has meanwhile been tagged as 'Working as Designed'. 'Working as Designed' obviously means: Applying this patch renders all existing template customizations unusable (without any advance warning) and it is up to the user to do all the customizing again in order to get a help system with a working index keyword search.Definitely not my expectation of how a patch should work.

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Adobe Community Professional ,
Jan 11, 2018

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I haven't checked this, but please post to adobe.com/go/wish

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Explorer ,
Jan 25, 2018

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I am experiencing this as well with FM 14.0.3.500, and if it worked before, this is definitely a bug that needs to be fixed.

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Adobe Community Professional ,
Jan 25, 2018

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Raise a bug report to get it on Adobe's radar - piling on with "me too" in the forums doesn't get anything fixed.

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mmckita AUTHOR
New Here ,
Jan 25, 2018

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I did file a bug report at adobe.com/go/wish as instructed on January 11th, on the same day I posted my original question here on the forum. So, with great hope, it is on Adobe's "radar" already and will be fixed.

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Adobe Community Professional ,
Jan 25, 2018

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mmckita​ - great - please post the link your bug report so that others (like @hakaes35581866) can add their votes. That's the appropriate place to add "me too" reports.

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Adobe Employee ,
Jan 25, 2018

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The bug report can be found here: https://tracker.adobe.com/#/view/FRMAKER-3805

We have already seen it and will look into it as soon as possible and update you.

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New Here ,
Jan 29, 2018

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Due to some inherent code change, it's mandatory to pick the latest layouts provided in FrameMaker (2017 release), Update 3.

In case you have some customizations on the older layout, you need to redo it.

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Explorer ,
Jan 30, 2018

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In the Tracker, the case has meanwhile been tagged as 'Working as Designed'. 'Working as Designed' obviously means: Applying this patch renders all existing template customizations unusable (without any advance warning) and it is up to the user to do all the customizing again in order to get a help system with a working index keyword search.

Definitely not my expectation of how a patch should work.

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