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Why is my imported file image getting cut off when converting the fm file to a PDF?

Explorer ,
Feb 02, 2017

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I have a rotated master page with an imported image file placed in the header.  Everything looks fine in both the master page view and the body page view; however, when I save the file as a PDF, the image is getting cut off.  Can someone please advise me on how to fix this issue?

Reference images have been provided below...

framemaker_file.png     PDF_File.png

Thanks and regards,

Matt

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Correct answer by Arnis_Gubins | Most Valuable Participant

The "point" release info is what is shown in the Help about after the FM version  number, e.g. FM 13.x.xxx, where "x" is a digit.

To get around the clipping issue, you can try one of the following:

1) Try rotating the landscape pages back to the portrait orientation before creating the PDF.

2) Create a rotated version of the graphic and insert that on the Landscape Master pages.

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Why is my imported file image getting cut off when converting the fm file to a PDF?

Explorer ,
Feb 02, 2017

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I have a rotated master page with an imported image file placed in the header.  Everything looks fine in both the master page view and the body page view; however, when I save the file as a PDF, the image is getting cut off.  Can someone please advise me on how to fix this issue?

Reference images have been provided below...

framemaker_file.png     PDF_File.png

Thanks and regards,

Matt

Most Valuable Participant
Correct answer by Arnis_Gubins | Most Valuable Participant

The "point" release info is what is shown in the Help about after the FM version  number, e.g. FM 13.x.xxx, where "x" is a digit.

To get around the clipping issue, you can try one of the following:

1) Try rotating the landscape pages back to the portrait orientation before creating the PDF.

2) Create a rotated version of the graphic and insert that on the Landscape Master pages.

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Feb 02, 2017 0
Adobe Community Professional ,
Feb 02, 2017

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If you have a vector editor that can open PDF pages (like Illustrator), you might deconstruct that page and see what's going on.

It  might be some unrelated page element acting as a mask.

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Feb 02, 2017 0
Most Valuable Participant ,
Feb 02, 2017

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How did you create the PDF? Was it using the RGB or CMYK mode and which version [including point release]? FM sometimes messes with rotated images in the RGB mode [i.e. your page is rotated for the output].

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Feb 02, 2017 0
Explorer ,
Feb 03, 2017

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I tried optimizing the file, I tried CMYK and RGB versions all to no avail.  what is point release?

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Feb 03, 2017 0
Most Valuable Participant ,
Feb 03, 2017

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The "point" release info is what is shown in the Help about after the FM version  number, e.g. FM 13.x.xxx, where "x" is a digit.

To get around the clipping issue, you can try one of the following:

1) Try rotating the landscape pages back to the portrait orientation before creating the PDF.

2) Create a rotated version of the graphic and insert that on the Landscape Master pages.

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Feb 03, 2017 0
Explorer ,
Feb 03, 2017

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Arnis,

thank you.  Option 2 worked great.

best regards,

matt

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Feb 03, 2017 0