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Why is Xerox printer incompatible with FM?

New Here ,
Aug 15, 2018

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Tried printing today from FM to Xerox WorkCentre  70225, and got an error message saying it was incompatible. Has anyone else seen that?Is it merely some weird one-off with this printer model?

Thanks!

Amy Sharp

DCI Int'l

Correct answer by Matt S - Tech Comm Tools | Adobe Community Professional

Odd, it's working for me, but here's the long link http://techcommtools.com/framemaker-pdf-tips-and-tricks/

-Matt

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Why is Xerox printer incompatible with FM?

New Here ,
Aug 15, 2018

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Tried printing today from FM to Xerox WorkCentre  70225, and got an error message saying it was incompatible. Has anyone else seen that?Is it merely some weird one-off with this printer model?

Thanks!

Amy Sharp

DCI Int'l

Correct answer by Matt S - Tech Comm Tools | Adobe Community Professional

Odd, it's working for me, but here's the long link http://techcommtools.com/framemaker-pdf-tips-and-tricks/

-Matt

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250

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Aug 15, 2018 0
Adobe Community Professional ,
Aug 15, 2018

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The best, most predictable plan is to always print to Adobe PDF, then use Reader or Acrobat to send to printer.

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Aug 15, 2018 0
New Here ,
Aug 15, 2018

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I'm laughing a bit. The only reason I haven't printed to PDF is that I keep getting the error message that the file is invalid, and forums say it's because of internal security on the PDF images I imported by reference. I'm desperate enough to print from FM then scan the pages into PDF.

Which is why I'm asking. 😉

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Aug 15, 2018 0
Adobe Community Professional ,
Aug 15, 2018

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If on Windows 10, ensure you're completely up-to-date.

Then follow all the recommendations I mention at techcomm.tools/pdf. This should solve your problem.

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Aug 15, 2018 0
New Here ,
Aug 15, 2018

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Thanks! I'll take a look. We're on whatever version comes with Windows 365.

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Aug 15, 2018 0
New Here ,
Aug 15, 2018

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ACP, I can't get your link to work.

techcomm.tools/pdf with or without the /pdf.

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Aug 15, 2018 0
Adobe Community Professional ,
Aug 15, 2018

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Odd, it's working for me, but here's the long link http://techcommtools.com/framemaker-pdf-tips-and-tricks/

-Matt

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Aug 15, 2018 0
Adobe Community Professional ,
Aug 15, 2018

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Incompatible in what way? Does it not have the correct drivers installed?

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Aug 15, 2018 0
New Here ,
Aug 15, 2018

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I looked for a xerox driver that works with FM, but found nothing specific. I know I've printed from FM to all kinds of printers over the years, including Xerox, and never hit this before.

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Aug 15, 2018 0