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0

A blur when i draw

New Here ,
Feb 23, 2021 Feb 23, 2021

just see my image you understand

Help please

TOPICS
Tools , Vector Brushes
1.4K
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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2021 Feb 23, 2021

Hi. 

 

I just responded to your email and posting my response here to make sure you see it.


The first thing I'd like you to check is that you have the most current graphics driver for your device (the one I see below is quite old). You can check that here: https://helpx.adobe.com/fresco/system-requirements/2021.html#graphics-driver

If after installing that, the problem is not solved, please give me more details about what's going wrong so I can try to help. 

Sue.

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Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

Hi. 

 

I just responded to your email and posting my response here to make sure you see it.


The first thing I'd like you to check is that you have the most current graphics driver for your device (the one I see below is quite old). You can check that here: https://helpx.adobe.com/fresco/system-requirements/2021.html#graphics-driver

If after installing that, the problem is not solved, please give me more details about what's going wrong so I can try to help. 

Sue.

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New Here ,
Feb 24, 2021 Feb 24, 2021

I did all but it continue...

I have Nvidia Geforce GTX 1050

Can I do something with it ?

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New Here ,
Feb 24, 2021 Feb 24, 2021

I have photoshop 2020 too and i have no problems with

i think it's fresco (i already uninstalled and reinstalled it)

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Adobe Employee ,
Feb 24, 2021 Feb 24, 2021

Hi. 

 

What GPU version are you using now? When you  wrote me through the in-app feedback this was the information I received:

Nom GPU : NVIDIA GeForce GTX 1050

Version du pilote GPU : 23.21.13.9125

 

Please respond to the email I sent you because I'm going to also need you  to send me some additional information. 

 

Sue. 

 

 

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New Here ,
Feb 25, 2021 Feb 25, 2021

I have a proble with my mails so let's continue on my other mail : [personal information removed]

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New Here ,
Feb 25, 2021 Feb 25, 2021
Ok what have i to do ?


Garanti
sans virus. www.avast.com

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Hi.

 

I've just resent the email to both your GMail and Outlook addresses.  

 

Sue.  

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New Here ,
Feb 25, 2021 Feb 25, 2021

I think it's good

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New Here ,
Feb 25, 2021 Feb 25, 2021
Is it working ?


Garanti
sans virus. www.avast.com

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Hi. 

 

Are you seeing the email?

 

Sue.

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New Here ,
Feb 25, 2021 Feb 25, 2021

No I ... if it's on gmail I don't see it.

I just see the notification e-mail...

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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Hi. 

 

I just responded to your most recent email. 

 

Sue. 

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New Here ,
Feb 25, 2021 Feb 25, 2021

I sent you a message it's ok ?

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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Yes! Thank you. 

 

I just responded.

 

Sue. 

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Community Expert ,
Feb 25, 2021 Feb 25, 2021

What file size is this? 

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New Here ,
Feb 26, 2021 Feb 26, 2021
LATEST

it's the same with all size but the problem is just with the 2 sketch brushes

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