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Adobe Creative Cloud documents no showing on Fresco after reinstalling it

New Here ,
Sep 23, 2020 Sep 23, 2020

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I noticed the following issues after installing iPadOS 14 on my iPad Pro 12.9-inch 2nd generation 2017, but I cannot say they are related.

 

Pixel brushes were not syncing or syncing so slowly I decided to reinstall Fresco. Full drill, delete the app, reboot iPad, reinstall. Brushes went back to usual behavior: upon first access, grey rectangles on a brush set are slowly replaced by stroke preview + name, about one brush per second.

 

But now my Fresco Adobe Creative Cloud documents won't show. Created a document, upon closing it, one cloud document showed up. Opened the Creative Cloud app, documents were all there. Changed some to 'available off-line', nothing changed. Rebooted iPad, no change. Reinstalled it again, not even the previously shown document appears. Sign out and back in, no change.

 

Created a new doc, put in some strokes, it shows on Creative Cloud just fine. Another reinstall, no document, not even the newly created one.

 

Help, please?

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Syncing & Storage

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New Here ,
Sep 23, 2020 Sep 23, 2020

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Scratch all that, just found them. The cloud files, I mean.

 

I guess I was fooled by that one file appearing on the Home when I first re-installed. I just assumed all files would show up on the same spot. No they are under YOUR WORK / Cloud Documents. And probably were there all along...

 

Sorry about the false alarm.  

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Community Expert ,
Sep 24, 2020 Sep 24, 2020

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Good to see you sorted out your problem

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