Adobe Fresco Crashes when Selecting Canvas Size

[ShelbyKurland13]

Hi,

I am using Windows 10 Pro, have plenty of processor and memory and Fresco keeps crashing when I try to select a canvas size. Any suggestions? I've tried multiple ways to select a canvas size but it seems it can't get past this step.

[RohitGuglani · Accepted solution]

Hello Sherylk,

Can you share your system details? Also, kindly provide the log files by following these steps:

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

Thanks,

Rohit