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all documents disappeared

New Here ,
Apr 13, 2020 Apr 13, 2020

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i was using the free adobe fresco app on my ipad and did a sketch jusy today. an hour later i reopened the app, all my docurments were gone, as if i just downloaded the app. i really hope all my documents did not just disappear, i can't find them anywhere. please do help 😭

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correct answers 1 Correct answer

Adobe Community Professional , Apr 14, 2020 Apr 14, 2020

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Adobe Community Professional ,
Apr 14, 2020 Apr 14, 2020

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New Here ,
Apr 10, 2021 Apr 10, 2021

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I have had the same problem.  Turned on my laptop and opened adobe fresco.  I was asked to log in.  I logged in and it was like I had never used Adobe programs as I had just signed up.  ALL my documents that were saved in adobe fresco are gone.  I have tried the link and they are not there, or anywhere else on my laptop, etc.  Is there another solution and why did this happen in the first place?  I also had issues with layers missing from documents and adobe fresco crashing at times.  I really hope all of my hard work is recoverable. 

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New Here ,
Sep 10, 2021 Sep 10, 2021

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Hi, this has just happened to me. Did you recover your work in the end, or has it gone forever? 😞

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