App crashes with detailed projects and no longer can open the project

[Custom Art Dezine]

Over the last year, I have noticed detailed projects keep crashing, to a point when you then send the crash report and reopen Adobe Fresco app on the iPad, the file says. "This is a PSD File and cannot be opened in Fresco" 

Ithis has happened with 2 projects of mine, both very detailed work, I cannot think of the amount of hours I have lost. This not good for business, clients are not happy, neither am I. 

I never had this problem with your previous apps like Adobe Draw and Sketch, until Fresco came along. 

small video attached. 

I use iPad Pro with latest gen pencil. 

[Anubhav M]

Hello @dj_Lighta,

I'm sorry to hear about your experience. Would you mind creating a copy of the document from the cloud documents portal (https://adobe.ly/3DKiLUC) and then opening it in Fresco to check if it helps?

Also, try downloading the file as a PSD and then importing it in Fresco and share your observations.

Looking forward to hearing from you.

Anubhav

[Custom Art Dezine]

Hi @Anubhav M can you please give the a step by step guide to import that project from https://adobe.ly/3DKiLUC into ipad Fresco app? 

I cannot open the crashed file in Fresco at present.