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App crashing on Ipad pro and deleting all my information (even from the cloud)

New Here ,
Apr 28, 2021 Apr 28, 2021

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Hello,

 

I was opening today Adobe Fresco to work and it suddenly crashed and kicked me out of the app. When I re opened it, it made me sign in again, and all my information was lost. Even the cloud was empty which is really strange, so are all my other Adobe applications.

 

Please I would appreciate any help in this as I have more than 2 years worth of work.

 

Any information is more than welcome.

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Device , Performance

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Adobe Employee ,
Apr 28, 2021 Apr 28, 2021

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Hi María.

 

I responded to the email you sent through Fresco's Report A Bug link about an hour ago. 

 

Sue.

 

Note: I deleted your duplicate post. 

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