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Attempting to move a selection causes resizing instead of movement

New Here ,
Dec 20, 2023 Dec 20, 2023

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I'm attempting to move a selection using Fresco 5.0.1 on a PC. I point inside the selection box with my pen or mouse cursor and attempt to move it. It will resize the selection instead of moving it. I'm not using the circled corners or sides which are intended for resizing. The arrow keys seem to work, but slowly. Rarely the selection will move but not consistently.

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How-to , Tools

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Adobe Employee ,
Dec 21, 2023 Dec 21, 2023

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Hi @Randy32956344jcyt,

 

I'm sorry to hear that you're facing an issue with moving selections in Fresco. To better understand and resolve the problem, would you mind sharing more additional information and performing a few checks?

  • Create a new document with a simple shape or drawing. Attempt to move the selection in this new document and check if the issue persists.

  • If possible, please share a screen recording or a series of screenshots demonstrating the problem. This would help us visually identify the issue and provide more accurate assistance.

  • Share details about your system specifications, including the operating system version, hardware specifications, and any specific settings related to your input devices.

  • Provide information about the make and model of both your pen and mouse. Sometimes, compatibility or driver issues with input devices can cause unexpected behavior.

Once you provide this information, we'll do our best to assist you in resolving the problem. Thank you for your cooperation, and we look forward to helping you get this sorted out.

 

Best regards,

Anshul

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New Here ,
Dec 29, 2023 Dec 29, 2023

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Hi. I'm having trouble replicating the issue. Thanks for responding.

-Randy

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