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Click and hold to open menu (Add layer, Drawing aids) are not working on the Huion Display tablet.

New Here ,
May 26, 2024 May 26, 2024

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Click and hold to open the menu (Add a layer, Drawing aids) are not working on the Huion Display tablet. On all other Adobe apps, it works perfectly without any issues. Help me to solve this issue.

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Adobe Employee ,
May 26, 2024 May 26, 2024

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Hello @NileshAathi,

We understand that technical issues can be frustrating. Would you mind removing and reinstalling the Huion Drivers (https://adobe.ly/3yACuUk) to see if it helps? Also, try running Fresco under a different administrator account (Windows) to check if it helps.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
May 26, 2024 May 26, 2024

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Hi @Anubhav Majumder 

Thanks for responding. I'm experiencing an issue with my Huion Display tablet where the "Click and hold to open the menu" feature (for adding a layer, drawing aids, etc.) isn't working in Adobe Fresco. Interestingly, click and hold works perfectly in Illustrator, Photoshop, and all other apps. Any advice on how to fix this..

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Adobe Employee ,
Jun 19, 2024 Jun 19, 2024

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Hello @NileshAathi,

Thanks for sharing the details. If reinstalling the Huion tablet drivers did not help resolve the problem, try disabling Windows Ink from the tablet settings. Additionally, check if your work is synced online (https://adobe.ly/3RvCQlS). If yes, try resetting Fresco by following the steps shared here (https://adobe.ly/4ctaaly) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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