Combability

[Carlie98A2]

Hi, 

I downloaded fresco and have been using it for about a month now. But I'm unable to download the most recent update on my Surface Pro 7 due to not having enough RAM. Is there a way around that? Or does anyone know if adobe is looking into changing that? Any help or advice with this is apperciated! Thank you in advance!

[Sue Garibaldi]

Hi Carlie. 

How much  RAM does  your  device  have?

Sue. 

[Carlie98A2]

Hi Sue,

Thanks for replying! My device has 4.00 GB of Raam.

Carlie.

[Sue Garibaldi]

Hi Carlie. 

Unfortunately, Fresco is  no longer supported on  devices with 4GB of RAM (including the version you've been trying to install). 

I'm sorry. 

Sue.