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New Here ,
Feb 16, 2021 Feb 16, 2021

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Hi, 

 

I downloaded fresco and have been using it for about a month now. But I'm unable to download the most recent update on my Surface Pro 7 due to not having enough RAM. Is there a way around that? Or does anyone know if adobe is looking into changing that? Any help or advice with this is apperciated! Thank you in advance!

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Device, Performance

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Adobe Employee ,
Feb 17, 2021 Feb 17, 2021

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Hi Carlie. 

 

How much  RAM does  your  device  have?

 

Sue. 

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New Here ,
Feb 20, 2021 Feb 20, 2021

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Hi Sue,

 

Thanks for replying! My device has 4.00 GB of Raam.

 

Carlie.

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Adobe Employee ,
Feb 21, 2021 Feb 21, 2021

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Hi Carlie. 

 

Unfortunately, Fresco is  no longer supported on  devices with 4GB of RAM (including the version you've been trying to install). 

 

I'm sorry. 

 

Sue. 

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