Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


cursor symbol instead of brush preview when using a wacom tablet

New Here ,
Apr 25, 2020 Apr 25, 2020

Copy link to clipboard

Copied

Hello,

 

I have encountered the following issue: When I am using Fresco with a Cintiq instead of the Tablet PC with a Stylus on that same PC, I get always a cursor instead of a brush preview. Does anyone know how to fix this?

TOPICS
Device

Views

355

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 19, 2020 Jul 19, 2020

Copy link to clipboard

Copied

LATEST

Has this by any chance improved with updates since you posted?

The only Wacom device listed on the system requirements page is the Mobile Studio.

I think this would explain why you may not be seeing everything as expected while using the Cintiq.

Most likely you'll have to wait until the Cintiq is supported before it will be fixed.
You might want to consider asking that the Cintiq be added as a supported device through the UserVoice page.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines